Building Customer Relationships One Moment at a Time

Tag archive: strategy

Is Customer Service a Tactic or a Strategy?

I get confused sometimes, more often than not, some would say, about the right word to use.  Like when you are driving 65 miles per hour are you on a turnpike, a thruway or a highway? Or a neighborhood road with the cops fast approaching. (bad joke – sorry about that) The same is true for [...]

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