Building Customer Relationships One Moment at a Time

Tag archive: Nina Michelle Salon and Spa

Customer Service that Reads Minds

I wanted to get my hair cut yesterday.  Something different.  Short.  Easy to care for.  I tried a salon I’d not previously visited.  By the end of the experience I was unhappy with my look.  Whether it was the stylist or my poor communication – it doesn’t matter.  The result was – I was not [...]

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