Building Customer Relationships One Moment at a Time

Tag archive: make it easy

Is Staples Making it Easy?

I have been buying my office supplies and equipment at Staples since I opened my business in 2005. I love flashing my rewards card and knowing that soon I will receive a check in the mail.  In this age when most of the mail is junk or bills, it is nice to know that occasionally you’ll [...]

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Make it Easy – Stick to One Name

  I bought a daybed from Hillsdale Furniture. It is a Dorchester bed. It comes in three big boxes.  Pieces, parts, hardware and two instruction pages; one for the frame and one for the daybed. I am pretty handy, in fact, I don’t use the included allen wrench or open ended wrench – I have [...]

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Create a Visual for Your Customers

I was visiting Custom Auto  Body in North Canton last week for a meeting with Lance Runion, VP and General Manager.  We are working on a project together and it was the first time I’d visited his shop.  Expecting a typical auto repair store with worn carpet, car and truck magazines and ugly metal chairs [...]

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