Building Customer Relationships One Moment at a Time

Tag archive: know your customer

Know Your Customer

I am still laughing.  I got an email from a singles website for people over 50: Senior People Meet.   Curious, I went out and started to fill out the application.  Hey, it was free, it’s Saturday, what else do I have to do with my time? I get to the page where you answer essay [...]

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3 Customer Service Tricks at the Coliseum

Our tour was jam packed with activity and along the way our tour guide, Ellen, gave us little insights into the minds of Italians.  We also learned a  few of our own.  Here are three I learned the day we visited the Coliseum, Roman Forum and St. Peter’s Baslica: 1.  Make eye contact with Italians [...]

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