Building Customer Relationships One Moment at a Time

Tag archive: keep customers happy

Being Right Doesn’t Win Friends and Influence Customers

I  just had an argument with my son.  Not the first.  It comes down to a basic difference between what is right and what is wrong.  I’m the parent and so therefore, I am right.  No really.  I am. But that apparently doesn’t matter as I’m watching him pack his suitcase. He has decided to move out. [...]

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