The stories are coming in fast and furious.  I put the question out there:  “Has there been a time when you hated your customer – if so, what did you do to overcome the situation?  Did you save the day or choose to walk away?” Here’s one story from Claire: When I was younger, just [...]

It is snowing here.  My backyard is buried in the white stuff. Yesterday as my daughter and I drove down the snow-covered road she had an interesting observation. “Sure it looks pretty but it is amazing how quickly it turns ugly.” It is so true. As I watch the flakes fall I remember that no [...]

COSE (Council of Smaller Enterprises) is an amazing organization – one of the largest of its kind supporting small business entrepreneurs in the country.  I am proud to be a member and have attended many of the great workshops, coffee conversations and seminars offered through COSE.  One of the reasons I joined was so that [...]