Yesterday I was sharing Jeff Nischwitz’s thoughts on networking to build relationships in which he said it is more important to be INTERESTED than interesting. I was reminded of that fact when thumbing through an old, worn copy of How to Win Friends and Influence People by Dale Carnegie, copyright 1936. In the section Six Ways to [...]

Remember this scene? Tom Cruise’s self-absorbed character in the movie Jerry McGuire has finally realized what is important in life. Renee stops him before he cries her a river and says “You had me at hello.” Don’t we wish our customers would feel the same way? The first impression we give; our location, our merchandise, [...]

I was in a hurry Tuesday night.  I had 45 minutes to grab a quick bite before heading to a meeting.  I didn’t want fast food but didn’t have time to enjoy Ruby Tuesday’s lovely menu so I opted for Eat and Park in Streetsboro.  I always wondered about the name of this chain of [...]