COSE (Council of Smaller Enterprises) is an amazing organization – one of the largest of its kind supporting small business entrepreneurs in the country.  I am proud to be a member and have attended many of the great workshops, coffee conversations and seminars offered through COSE.  One of the reasons I joined was so that [...]

Thanks to a Tweet from Small Biz Bee I learned of a post entitled One Simple Secret For Keeping Customer for Life.  The idea is to treat each customer with the same enthusiasm and total attention that you gave your very first customer.  It is so true – whether you are selling a service or [...]