Building Customer Relationships One Moment at a Time

Tag archive: customer friendly

Customer Friendly? Timing is Everything

Have you shopped Wal-Mart?  When you check out, the credit card machine asks one of a series of random questions.  “Was the store clean today?”  “Was your cashier friendly?” I’ve shopped there enough to be aware of the question.  I am assuming the answer ties to the person at the register and with today’s automation, [...]

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