Building Customer Relationships One Moment at a Time

Tag archive: customer conversations

No Holes In Shisler Cheese Customer Service

Rita Shisler owns Shisler Cheese in Orrville, Ohio and not long ago she was the focus of a million dollar business owner column in the Plain Dealer. I have the pleasure of knowing Rita, both from a shared acquaintance of business coach Norma J. Rist and our membership in the NEOhio based Women’s Network. The [...]

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Marketing-Teaching One and the Same?

This fall the much anticipated sequel Age of Conversation2 became available.  Much anticipated by those who were familiar with the first book faciliated by the great Drew McLellan of Drew’s marketing minute in conjunction with Gavin Heaton and much anticipated by me. I have a chapter in the book.  Well, okay…a page.  But a page [...]

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