If you aren’t using Twitter to connect with your customers – you are missing out on a great, real time venue. This weekend I discovered an article by Jeff Bullas about how the Fortune 100 companies are using (or not, as is the case) Twitter to be connected with their customers. It turns out that [...]

I have company coming for Thanksgiving and as I make a list of all that needs to be done before they arrive, I realize the carpets need to be cleaned. The cleaner I used to use is no longer in business so it was back to the Yellow Pages to make a few calls. I [...]