Building Customer Relationships One Moment at a Time

Tag archive: caring about the customer

Caring About the Customer vs Caring About the Money

Terri Maurer of Maurer Consulting Group recently sent me an email after reading my October newsletter article entitled “Take Your Money to the Competition.”   Terri shared this story: I recently bought a WiFi card for my PC at Radio Shack, only to get home to find our son had one that he purchased and couldn’t use on his [...]

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