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Tag archive: business loyalty

Business Loyalty Comes from Consistency

I just upgraded my Verizon phone.  Why did I do that? I’m guilty of being one of those people that is tempted by the latest and greatest gadget.  There was nothing wrong with my Motorola Q – we were good friends.  But I switched to the Blackberry technology. YUCK! I understand there is a learning [...]

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Is Acme Measuring Customer Satisfaction

The game is afoot in the grocery store business.  For the better part of three years Giant Eagle has been building business loyalty by offering consumers a 10 cent a gallon gas discount for every $50 spent when you buy gas at one of their approved stations.  Easy.  Spend $50 get 10 cents off every [...]

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