We talk a lot about building customer relationships, but what about other types of relationships? Mentoring is a terrific way to help young business professionals and college students expand their experience by learning from you. Micro Mentor is a free online service that helps you connect – whether you are looking for a mentor or [...]

It is Global Entrepreneurship Week and all around the globe, people are reaching out to connect, communicate, share and build relationships. 100 Countries, 40,000 Events 10 Million People The Internet has brought us together, closer than we have ever been. People Tweet across continents, professionals seek the advice from leaders in other countries and all [...]

Don’t answer that. Have you ever put on an outfit and wished there was someone who could tell you if the pieces fit, go together, need something else to make it sensational? Just found a new site that by its very nature it BUILDS RELATIONSHIPS. I love it when something is so obviously designed to [...]

Imagine opening a major business publication – Fast Compay – and encountering a photo with 30,000 business professionals and realizing that you KNOW ONE OF THEM!  Check out the 2nd row – 1st person on the left – that’s my friend Ivana Taylor of DIY Marketers. Actually, I didn’t see it in the magazine, I [...]

Yesterday I had the complete honor of appearing once again on Sheila English’ Reader’s Entertainment Radio. I was joined by Sherre DeMao of SLD Unlimited Marketing/PR, Inc and JJ DiGeronimo of Purposeful Woman. The topic? Building relationships- how we do it, mistakes people make, measuring our successes and what we’ve learned so far. It was [...]

  My phone just rang.  The caller introduced himself as Dave Somebody.  “Hi Dave, how can I help you?” I asked. Well, I represent a company that compiles memorabila for your loved ones.” -pause – HYSTERICAL LAUGHTER. I am racking my brain. Is this a prank? Is this my brother? I’m thinking back over his [...]

I had an aha moment a few months back.  In all this talk about customer service and building relationships and earning customer’s loyalty I suddenly asked myself: “Who decides what great customer service looks like?” In every company I’ve been with, a team of executives and operational leaders will sit around a room and decide [...]

“How’s business?  What kind of impact is the economy having on sales?” We used to start social conversation by asking “what’s your sign” or “How’s tricks” but now the economy seems to be the center of attention for all conversation; business and personal.  Just the other day I was talking to a friend who told [...]

Great Clips of Hudson, Ohio announced recently that they are offering FREE haircuts to residents of Hudson who are out of work.  When you are looking for a job, you want to feel good about yourself and Great Clips anticipates the needs of those job hunting by giving them one free haircut. It seems like [...]

I’m a big fan of Liza Minelli. (she’s brilliant in the above rendition of Irving Berlin’s I Love a Piano.) And her mom was no slouch either (Judy Garland).  When I was younger people would say I looked like Liza; same short black hair styled to accent my eyes, big voice, and long legs.  Huge compliment! [...]