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Tag archive: Amazon

Kindle: The Backward Approach to Customers

So I’m going through my stack of articles that I rip out of magazines and save for the “some day” that I’m going to do something with them and came across this article about the top 50 Innovative businesses of 2009 that appeared in the March 2009 issue of Fast Company. Amazon comes in at [...]

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Customer Service Champs Named by Business Week

Business Week announced their 2009 Customer Service Champs; the top 25 businesses offering the best customer service experience.  This is the third year Business Week has ranked businesses based on the quality of staff, efficiency of service, likeliness to refer and the percentage that will make a return visit. Leading the pack this year is [...]

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