There are three schools of thought on product pricing: Set it and forget it Set it and haggle Leave it open for interpretation We are used to the price being the price and unless there is a coupon or special, the marked price is what you are expected to pay. Conversely, if you have traveled [...]
I have been buying my office supplies and equipment at Staples since I opened my business in 2005. I love flashing my rewards card and knowing that soon I will receive a check in the mail. In this age when most of the mail is junk or bills, it is nice to know that occasionally you’ll [...]
I went to my first SMEI dinner and program last week. Great speaker, Kurt Southam, PhD talked about how to influence change and I took lots of notes. We’ll talk about it more in a different blog post. But first – I want to tell you about a person I met at my dinner table. [...]
You’ve heard of giving yourself a pep talk, right? Michael Jackson sang about the Man in the Mirror – it all starts with us! Here’s an example of just how to start your day in a positive way! There is a lesson to be learned here! I don’t know about you…after watching that video pep [...]
I decided that I needed to hire a virtual assistant. I am at a point where there are some things I just can’t do anymore and a friend of mine once told me “delegate everything but your genius.” So – I was off to find a virtual assistant. The first project – transcribe a one [...]
I just finished reading Spencer Johnson, M.D.’s new book Peaks and Valleys. Just like the One Minute Manager and Who Moved My Cheese, the book is set up in a story format to share the great insights of the author. Basically the book is about how we view the peaks and valleys of our life; [...]
I was visiting Custom Auto Body in North Canton last week for a meeting with Lance Runion, VP and General Manager. We are working on a project together and it was the first time I’d visited his shop. Expecting a typical auto repair store with worn carpet, car and truck magazines and ugly metal chairs [...]
Ray Romano of Everybody Loves Raymond fame, premiered a new show on TNT last week and the second episode airs tonight. Men of a Certain Age. It follows the life of three 40/50 something guys and gives the viewer an insight into how they think. My best friend couldn’t wait for the show to air, [...]
In the recent edition of Cosmo there is an article that talks about the Six Things Guys Notice in the First Six Seconds. There are a few obvious answers: smile, hair and cleavage but also a couple surprises: makeup, skin and your purse. The article reports that guys make certain assumptions about you by what they notice [...]
I just got back from six days in Vegas over the Thanksgiving holiday weekend. Wish I could tell you details, but you know what they say, “whatever happens in Vegas….” But I can share some thoughts on customer-focused performances based on the four shows I attended: The Fabulous Four (A Beatles Tribute Band at the [...]
