Building Customer Relationships One Moment at a Time

Category archive: Honest Moments

AllWrite Ink Celebrates Six Years – 25 Business Lessons

Hard to believe it but on February 14, 2011, I celebrated six years of business.  They say that most small businesses fail within the first five years. Kind of like marriages hit that rocky point around seven. Well, as a business owner I have passed that hurdle. I thought I would take a moment and [...]

Share

Judge Patricia Cosgrove Understands Her Audience

This past week I did my civic duty by serving on a jury trial in Judge Cosgrove’s courtroom. I’m not here to talk about the case - but rather want to talk about the culture Judge Cosgrove has developed in her courtroom. As part of the case (a wrongful death suit in which a medical practice [...]

Share

Marketing with Honesty to Build Customer Relationships

Last evening I had the opportunity to participate in a radio show – Reader’s Entertainment Radio – hosted by Sheila English.  Sheila interviewed myself and Sherre DeMao – founder of SLD Unlimted Marketing/PR, Inc.  Sheila led us through a series of questions which uncovered our philosophies of effective marketing and communication with our prospects and [...]

Share

Shining the Spotlight on Hidden Agendas

I’ve said it before, I’m a sucker for those love reality shows; the Bachelor and the Bachelorette have my undivided attention.  Why? It is fun television. The most dramatic rose ceremony evermay be a little hokie but it is what it sets out to be. 25 people looking for love on national television and one [...]

Share

Price Isn’t the Primary Loyalty Factor

I just bought a new chair. It was time. The last time I bought a chair I was pregnant with my first born. That’s him sitting in the new chair. He’s 19. I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve [...]

Share

Getting Past Ego to Reach Customers

I just finished reading Spencer Johnson, M.D.’s new book Peaks and Valleys.  Just like the One Minute Manager and Who Moved My Cheese, the book is set up in a story format to share the great insights of the author.  Basically the book is about how we view the peaks and valleys of our life; [...]

Share

Be Careful of Words that Brand You

“Sticks and stones may break my bones, but words can never hurt me.” That may be true, but some words can alter how one person feels about another or how a customer feels about a business. Take this little romance story:  Once upon a time there was a man and woman of a certain age [...]

Share

Honesty is the Best Policy

Let’s play a little game. I’ll name a profession.  What’s the first word that comes to mind?   ·        Used car salesman ·        Insurance sales representative ·        Lawyer ·        Financial advisor ·        Financial investor Did any positive words come to mind? Did the word “honest” immediately pop in your head?  If so – you have [...]

Share

Open, Regular, Honest Communication Key to Customer Relationships

Yesterday President George W. Bush held his final press conference of his presidency. It was his 47th conference in eight years. That’s about one opportunity to communicate his message every OTHER month. In contrast, the President Elect, Barack Obama has held 16 press meetings since being elected November 4, 2008. That’s about one every four [...]

Share

A Tender Moment with the Obama’s

Did you watch Barbara Walter’s interview with the president elect and his wife on Wednesday night?  YouTube has the entire event in small segments and I would recommend you watch if you haven’t. During the first part of the interview with Michelle, (around minute 3 of the attached video) there is a tender, honest moment [...]

Related Posts Plugin for WordPress, Blogger...
Share