http://www.makeorbreakmoments.com When the next words you say can make all the difference... Fri, 03 Sep 2010 18:53:34 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 http://www.makeorbreakmoments.com/2010/07/19/set-yourself-apart-from-the-competition/ http://www.makeorbreakmoments.com/2010/07/19/set-yourself-apart-from-the-competition/#comments Mon, 19 Jul 2010 14:39:10 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1378 http://www.makeorbreakmoments.com/2010/07/19/set-yourself-apart-from-the-competition/feed/ 0 http://www.makeorbreakmoments.com/2010/03/29/top-customer-service-mistakes-companies-make/ http://www.makeorbreakmoments.com/2010/03/29/top-customer-service-mistakes-companies-make/#comments Mon, 29 Mar 2010 13:03:56 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1117 http://www.makeorbreakmoments.com/2010/03/29/top-customer-service-mistakes-companies-make/feed/ 2 http://www.makeorbreakmoments.com/2010/03/22/is-it-a-good-experience/ http://www.makeorbreakmoments.com/2010/03/22/is-it-a-good-experience/#comments Mon, 22 Mar 2010 21:21:18 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1108 http://www.makeorbreakmoments.com/2010/03/22/is-it-a-good-experience/feed/ 0 http://www.makeorbreakmoments.com/2010/02/22/employee-apathy-who-is-at-fault/ http://www.makeorbreakmoments.com/2010/02/22/employee-apathy-who-is-at-fault/#comments Mon, 22 Feb 2010 15:58:23 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1067 http://www.makeorbreakmoments.com/2010/02/22/employee-apathy-who-is-at-fault/feed/ 0 http://www.makeorbreakmoments.com/2009/10/28/customer-must-haves-and-cant-stands/ http://www.makeorbreakmoments.com/2009/10/28/customer-must-haves-and-cant-stands/#comments Wed, 28 Oct 2009 13:58:59 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=853 http://www.makeorbreakmoments.com/2009/10/28/customer-must-haves-and-cant-stands/feed/ 0 http://www.makeorbreakmoments.com/2009/10/27/defining-customer-service-the-right-way/ http://www.makeorbreakmoments.com/2009/10/27/defining-customer-service-the-right-way/#comments Tue, 27 Oct 2009 13:48:49 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=850 http://www.makeorbreakmoments.com/2009/10/27/defining-customer-service-the-right-way/feed/ 0 http://www.makeorbreakmoments.com/2009/03/23/missed-expectations-equal-customer-dissatisfaction/ http://www.makeorbreakmoments.com/2009/03/23/missed-expectations-equal-customer-dissatisfaction/#comments Mon, 23 Mar 2009 15:36:37 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=485 http://www.makeorbreakmoments.com/2009/03/23/missed-expectations-equal-customer-dissatisfaction/feed/ 0 http://www.makeorbreakmoments.com/2009/03/16/customer-service-shoes/ http://www.makeorbreakmoments.com/2009/03/16/customer-service-shoes/#comments Mon, 16 Mar 2009 13:29:00 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=469 http://www.makeorbreakmoments.com/2009/03/16/customer-service-shoes/feed/ 0 http://www.makeorbreakmoments.com/2009/01/13/open-regular-honest-communication-key-to-customer-relationships/ http://www.makeorbreakmoments.com/2009/01/13/open-regular-honest-communication-key-to-customer-relationships/#comments Tue, 13 Jan 2009 14:05:43 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=349 http://www.makeorbreakmoments.com/2009/01/13/open-regular-honest-communication-key-to-customer-relationships/feed/ 0 http://www.makeorbreakmoments.com/2009/01/05/a-day-of-expectations-exceeded/ http://www.makeorbreakmoments.com/2009/01/05/a-day-of-expectations-exceeded/#comments Mon, 05 Jan 2009 22:53:11 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=307 http://www.makeorbreakmoments.com/2009/01/05/a-day-of-expectations-exceeded/feed/ 2