http://www.makeorbreakmoments.com Building Customer Relationships One Moment at a Time Tue, 01 Nov 2011 22:23:20 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 http://www.makeorbreakmoments.com/2011/04/13/lowering-the-customer-service-bar/ http://www.makeorbreakmoments.com/2011/04/13/lowering-the-customer-service-bar/#comments Wed, 13 Apr 2011 14:58:08 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1683 http://www.makeorbreakmoments.com/2011/04/13/lowering-the-customer-service-bar/feed/ 0 http://www.makeorbreakmoments.com/2011/01/03/knowing-your-customers-most-basic-needs/ http://www.makeorbreakmoments.com/2011/01/03/knowing-your-customers-most-basic-needs/#comments Mon, 03 Jan 2011 23:39:40 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1583 http://www.makeorbreakmoments.com/2011/01/03/knowing-your-customers-most-basic-needs/feed/ 1 http://www.makeorbreakmoments.com/2010/03/09/usaa-customer-first-approach-to-business/ http://www.makeorbreakmoments.com/2010/03/09/usaa-customer-first-approach-to-business/#comments Tue, 09 Mar 2010 12:08:46 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1083 http://www.makeorbreakmoments.com/2010/03/09/usaa-customer-first-approach-to-business/feed/ 0 http://www.makeorbreakmoments.com/2010/01/25/do-you-fill-your-employees-bucket/ http://www.makeorbreakmoments.com/2010/01/25/do-you-fill-your-employees-bucket/#comments Mon, 25 Jan 2010 17:50:46 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=1009 http://www.makeorbreakmoments.com/2010/01/25/do-you-fill-your-employees-bucket/feed/ 0 http://www.makeorbreakmoments.com/2009/09/26/aaa-to-the-rescue-above-and-beyond-the-call/ http://www.makeorbreakmoments.com/2009/09/26/aaa-to-the-rescue-above-and-beyond-the-call/#comments Sun, 27 Sep 2009 03:22:36 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=805 http://www.makeorbreakmoments.com/2009/09/26/aaa-to-the-rescue-above-and-beyond-the-call/feed/ 0 http://www.makeorbreakmoments.com/2009/03/03/a-tiny-gesture-speaks-volumes/ http://www.makeorbreakmoments.com/2009/03/03/a-tiny-gesture-speaks-volumes/#comments Tue, 03 Mar 2009 19:58:28 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=439 http://www.makeorbreakmoments.com/2009/03/03/a-tiny-gesture-speaks-volumes/feed/ 0 http://www.makeorbreakmoments.com/2009/02/13/selfless-act-loses-customer-gains-respect/ http://www.makeorbreakmoments.com/2009/02/13/selfless-act-loses-customer-gains-respect/#comments Fri, 13 Feb 2009 15:07:19 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=425 http://www.makeorbreakmoments.com/2009/02/13/selfless-act-loses-customer-gains-respect/feed/ 2 http://www.makeorbreakmoments.com/2009/01/28/give-back-and-drive-traffic/ http://www.makeorbreakmoments.com/2009/01/28/give-back-and-drive-traffic/#comments Wed, 28 Jan 2009 20:02:29 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=391 http://www.makeorbreakmoments.com/2009/01/28/give-back-and-drive-traffic/feed/ 0 http://www.makeorbreakmoments.com/2009/01/08/do-you-give-your-customers-the-benefit-of-the-doubt/ http://www.makeorbreakmoments.com/2009/01/08/do-you-give-your-customers-the-benefit-of-the-doubt/#comments Thu, 08 Jan 2009 12:11:52 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=334 http://www.makeorbreakmoments.com/2009/01/08/do-you-give-your-customers-the-benefit-of-the-doubt/feed/ 0 http://www.makeorbreakmoments.com/2008/12/23/walk-a-mile-in-my-shoes/ http://www.makeorbreakmoments.com/2008/12/23/walk-a-mile-in-my-shoes/#comments Tue, 23 Dec 2008 18:18:07 +0000 Deborah Chaddock Brown http://www.makeorbreakmoments.com/?p=222 http://www.makeorbreakmoments.com/2008/12/23/walk-a-mile-in-my-shoes/feed/ 0