Building Customer Relationships One Moment at a Time

Category archive: Child Moments

Little Things Make the Difference

I attended a committee meeting last evening at one of the member’s homes.  During the meeting the phone began to ring.  She excused herself to take the call and was soon back at the table.  Again the phone rang and the process was repeated. This happened five times.  The rest of us continued talking and [...]

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Make or Break Moment at the Bus Stop

Make or Break Moments happen in all aspects of our lives.  It’s the weekend so I’m going to share a personal moment:  A Parent Moment. My daughter, Emily, entered middle school this year with all its stress of changing classes, bigger building and locker combination.  She immediately began struggling with remembering the necessary school work [...]

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