Interviewing Calendars Training Customer Service Customer Service More >> There is a new news aggregator dedicated to one single audience – Administrative Assistants. It is called the Assistant Edge.  Visitors will find the news feeds from a variety of sources that help them deal with building customer relationships, health issues, financial information, training and a variety of other [...]

UPDATE 9-21-10 – I don’t know why, but the video has been pulled from YouTube. It was a perfect example of how an employee can personally interact with customers without interfering in her ability to perform her tasks. Bummer. Last night there was a repeat of the 7-11 episode of Undercover Boss.  If you haven’t [...]