Okay, confession time.  I once dated Johnny Bench.  Now “dated” is a relative term. * During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate.  I’d come early to watch the warm ups and [...]

On Tuesday I attended the Road to Success Business Symposium at Lakeland Community College. I was invited to speak on Earning Customer Loyalty – a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends.  She offered 7 trends for small business owners [...]