http://www.makeorbreakmoments.com/2010/01/05/real-time-customer-reviews-top-2010-trend/ Building Customer Relationships One Moment at a Time Wed, 17 Aug 2011 02:26:08 -0600 http://wordpress.org/?v=2.8.5 hourly 1 http://www.makeorbreakmoments.com/2010/01/05/real-time-customer-reviews-top-2010-trend/comment-page-1/#comment-468 Toyota Rebuilds Trust » makeorbreakmoments.com Mon, 08 Feb 2010 13:31:28 +0000 http://www.makeorbreakmoments.com/?p=969#comment-468 [...] you have a crisis management plan for your organization?  With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from [...] [...] you have a crisis management plan for your organization?  With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from [...]

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