Building Customer Relationships One Moment at a Time

Daily archive: 05 01 2010

Real Time Customer Reviews Top 2010 Trend

According to Trend Watching – one of the top ten trends for 2010 will be customers leaving tweets about your business.  What will they say? Real Time Reviews takes into account that people around the globe are jumping on the band wagon of telling anyone who will listen what they are doing right now. Whether [...]

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No Two Customers Are Alike

It is snowing here.  My backyard is buried in the white stuff. Yesterday as my daughter and I drove down the snow-covered road she had an interesting observation. “Sure it looks pretty but it is amazing how quickly it turns ugly.” It is so true. As I watch the flakes fall I remember that no [...]

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