Building Customer Relationships One Moment at a Time

Three Little Words for 2010

Last year at this time I wrote a post about the 5 ways I would screw up 2009.  And I was successful!

This year I am taking a more positive approach

For several years Chris Brogan has started each year with a focus on three words.  Last year I selected three words, which were Bite, Charge and Follow-Up.

This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010. Using the three word system forces you to narrow your resolutions or goals for the year down to one word a piece -something you can remember, like a mantra. If you can remember it, you will do it. Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. 

 

I am still working on my three words for 2010 but my first word is NARROW.  Just like the Italian alleyway pictured above, I need to ensure that my focus is narrow, razor sharp, niched to a specific client/a specific service. 

What will your three words be?  How will you manage the resolutions you’ve established for this new year? If customer communication or social media is on your list, I hope you’ll give me a call.  I can help.  330-414-8792.

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