How to Show Customers You Appreciate Them

Thanks to AllTop - I discovered a great customer service blog entitled Conversation Agent written by Valeria Maltoni.  Her most recent post offers 3 ways to  show your customers you appreciate them.

As we  continue to build relationships with our customers one key element is to make sure they know how much they are appreciated.  Valeria offers these three tips:

1.  Provide Exceptional Customer Service

2.  Be personal – humanize your business (key to building a relationship is to connect one-to-one with your customers)

3.  Over-communicate – and through this process make sure you start with active listening!

Click here to read the entire article on showing your customers you appreciate them.

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3 thoughts on “How to Show Customers You Appreciate Them

  1. Interestingly, when I select the links, the URL is that of this blog instead of mine, Conversation Agent. I think you need to relink both links to the correct URL.

  2. It’s happened to me more than once, especially when posting on systems I did not know well. The URL populated automatically and it messed up the whole link :) I enjoyed your enthusiastic comment and see you are a fan of my good friends Jackie and Ben at Church of the Customer. Keep up the good work.

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