Comments on: Are the First Words You Utter a Total Turnoff? http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/ Building Customer Relationships One Moment at a Time Wed, 17 Aug 2011 02:26:08 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: Deborah Chaddock Brown http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-17 Deborah Chaddock Brown Tue, 07 Oct 2008 21:44:11 +0000 http://www.makeorbreakmoments.com/?p=45#comment-17 Steve, You are so right. I usually use my 17 year old son. I recently put together a six piece teaser mailing and everyone loved it in my mentor group. My son RIPPED IT TO shreds. And you know what? He was right on! Oh well. D Steve, You are so right. I usually use my 17 year old son. I recently put together a six piece teaser mailing and everyone loved it in my mentor group. My son RIPPED IT TO shreds. And you know what? He was right on! Oh well. D

]]> By: Steve Roesler http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-16 Steve Roesler Tue, 07 Oct 2008 21:39:47 +0000 http://www.makeorbreakmoments.com/?p=45#comment-16 Deborah, Your mom is a terrific example of why it's so important to try out our brilliant ideas on "normal" people. I usually look for a 9 year-old. They always cut through the brilliance and get right to the point. Deborah,

Your mom is a terrific example of why it’s so important to try out our brilliant ideas on “normal” people. I usually look for a 9 year-old. They always cut through the brilliance and get right to the point.

]]> By: Deborah Chaddock Brown http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-15 Deborah Chaddock Brown Sat, 04 Oct 2008 17:06:58 +0000 http://www.makeorbreakmoments.com/?p=45#comment-15 Steve, thanks for the comment. Hey - YOU got the conversation going! I love my make or break moments theme because I believe passionately in putting yourself in the other person's shoes no matter what. However, I have to give my Mom credit for the title. She and my Dad were visiting and I had a whole list of possible phrases and was leaning towards Revolutionizing Reality but whenever I described what I was talking about (because you can't tell what Revolutionizing Reality is) I would say "you know, that moment in time when the next words you say could make a friend for life or piss them off entirely? It's like a make or break moment." And my Mom said "now THAT I understand!" What would we do without our folks? Thanks for visiting and taking the time to comment. D Steve, thanks for the comment. Hey – YOU got the conversation going! I love my make or break moments theme because I believe passionately in putting yourself in the other person’s shoes no matter what. However, I have to give my Mom credit for the title. She and my Dad were visiting and I had a whole list of possible phrases and was leaning towards Revolutionizing Reality but whenever I described what I was talking about (because you can’t tell what Revolutionizing Reality is) I would say “you know, that moment in time when the next words you say could make a friend for life or piss them off entirely? It’s like a make or break moment.” And my Mom said “now THAT I understand!”

What would we do without our folks?

Thanks for visiting and taking the time to comment. D

]]> By: Steve Roesler http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-14 Steve Roesler Sat, 04 Oct 2008 16:06:26 +0000 http://www.makeorbreakmoments.com/?p=45#comment-14 Deborah, I really like the "Make Or Break Moments" theme; it's one of those, "Geez, why didn't I think of that?" :-) Lets' face it...we all lapse into these phrases that tend to undercut our effectiveness. The trick is to bump up our awareness so that we can have more "Make" than "Break" moments. Keep writing. . . Deborah,

I really like the “Make Or Break Moments” theme; it’s one of those, “Geez, why didn’t I think of that?” :-)

Lets’ face it…we all lapse into these phrases that tend to undercut our effectiveness. The trick is to bump up our awareness so that we can have more “Make” than “Break” moments.

Keep writing. . .

]]> By: Deborah Chaddock Brown http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-13 Deborah Chaddock Brown Sat, 04 Oct 2008 01:06:54 +0000 http://www.makeorbreakmoments.com/?p=45#comment-13 Hey Ann - I'm glad you visited and commented. Blogging is a two way conversation - that's what makes it so fun! D Hey Ann – I’m glad you visited and commented. Blogging is a two way conversation – that’s what makes it so fun! D

]]> By: Ann Handley http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-12 Ann Handley Fri, 03 Oct 2008 22:43:02 +0000 http://www.makeorbreakmoments.com/?p=45#comment-12 This may sound silly but thanks for the shout-out! ; ) Seriously, great to connect on Twitter. And glad you liked the piece. (I hope it was ok that I left a comment...!) (lol) This may sound silly but thanks for the shout-out!

; )

Seriously, great to connect on Twitter. And glad you liked the piece.

(I hope it was ok that I left a comment…!) (lol)

]]> By: Deborah Chaddock Brown http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-11 Deborah Chaddock Brown Fri, 03 Oct 2008 18:59:46 +0000 http://www.makeorbreakmoments.com/?p=45#comment-11 Lea - exactly - two firmly planted. We forget to give ourselves credit for what we know and what we've experienced. Thanks so much for the visit and the comment! Deborah Lea – exactly – two firmly planted. We forget to give ourselves credit for what we know and what we’ve experienced. Thanks so much for the visit and the comment!

Deborah

]]> By: Lea Schizas http://www.makeorbreakmoments.com/2008/10/03/are-the-first-words-you-utter-a-total-turnoff/comment-page-1/#comment-10 Lea Schizas Fri, 03 Oct 2008 12:22:04 +0000 http://www.makeorbreakmoments.com/?p=45#comment-10 Thoroughly enhoyed your post. It's so true because I remember in the beginning of my writing career beginning with a negative tone almost in an apologetic tone. I'm assuming many of us did this only because we 'felt' as though we were not really 'qualified' writers so early in our careers. However, when we know the statement we are about to discuss, we should do it with a positive tone, two feet planted firmly on the ground, and move forward. Once again, thanks for the posting. Lea Schizas Thoroughly enhoyed your post. It’s so true because I remember in the beginning of my writing career beginning with a negative tone almost in an apologetic tone. I’m assuming many of us did this only because we ‘felt’ as though we were not really ‘qualified’ writers so early in our careers. However, when we know the statement we are about to discuss, we should do it with a positive tone, two feet planted firmly on the ground, and move forward.

Once again, thanks for the posting.

Lea Schizas

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